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Home > How to Order

How to Order
To place an order, please use our convenient Paypal "Add to Cart" buttons next to each item to add it to your cart or call us at 425.260.8949 between the hours of  9 am and 6 pm (Pacific Time), Monday through Friday.  You may also reach us on Saturday from 10 am to 5 pm. For California State residents we add appropriate state tax.  To purchase items with Paypal "Add to Cart" buttons, simply follow the directions at checkout.

Shipping
Shipping is extra and will be added to your invoice.  Rush orders are possible if we have the items in stock.  We use USPS Priority Mail unless you specify otherwise. 

International orders: There is a $150 USD minimum for international orders.  A shipping and handling invoice will be sent separately.  The recipient will be responsible for all fees associated with customs and/or VAT (value-added tax).  PLEASE NOTE THAT HAZARDOUS MATERIALS CANNOT BE SHIPPED INTERNATIONALLY.  These include anything flammable, such as items that contain alcohol.

Custom Orders
We work closely with our clients on projects.  Each project generally has the following steps:

Design
Drawings and specs
Fabrication
Finishing/Painting
Crating (if needed)
Shipping
Installation (if needed)

Rough estimates are provided free of charge.  Detailed design fees generally run 5%-10% of a project cost.

Tell us about your project -  e-mail us.

If you have an outstanding order or have questions, please contact us 425.260.8949 or e-mail us.

Method of Payment : Paypal
Domestic Orders:
 Fast, safe and easy payments can be made with VISA, MasterCard, American Express, Discover through PayPal even without a Paypal account.  We also accept checks and money orders, but please note that personal checks take up to 10 days to clear and could delay your shipment.

 VISA, Mastercard, American Express and Discover Card AcceptedVisit PayPal

PayPal Payments
PayPal is free and easy to use.  Visit www.PayPal.com for more information.

Ordering Latex and Pros-Aide During Winter Months
All liquid latex products, as well as Pros-Aide will spoil if allowed to freeze. To avoid this, we recommend having these products shipped using express service.

How to Reach Us
Tel:  425.260.8949
Fax:  Please call us for our fax number.
E-mail us

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